Privacy notice

Updated: 21 October 2026

This notice describes the functions of this website and how your information is handled.

1. Controller

2. Website delivery and hosting

Technical connection data, including IP address, request time, requested page and browser or device information, is processed to deliver and protect the website. The basis is Article 6(1)(f) GDPR: our legitimate interest in a secure, available website.

This website is hosted by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. The provider processes technical connection and security information on our behalf. See IONOS privacy information. Technical log retention depends on the hosting configuration and security purposes. Contact us for details.

3. Cookies and privacy settings

The application does not enable analytics, marketing pixels or advertising cookies. Images, the Google logo and fonts are served by this website. Instagram feeds, Google Maps and external video players are not automatically embedded.

The necessary MMSESSION session cookie protects form delivery and editorial sign-in. Editorial sessions expire after 30 minutes of inactivity. The session cookie is not persistent. Keyed hashes of IP addresses and request counters limit abuse; these files are removed on subsequent relevant requests after 24 hours. Strictly necessary access to information on a device is governed by section 25(2) TDDDG. Optional access would require prior consent under section 25(1) TDDDG; consent-based personal data processing would rely on Article 6(1)(a) GDPR.

Cookiebot CMP manages and documents consent choices on this domain. It may process the IP address, browser information, page address, time and your choice. The choice is stored in the CookieConsent cookie. This documents compliance with our legal duties under Article 6(1)(c) GDPR. The provider is Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark. Details are provided in the Cookiebot privacy policy.

Open “Privacy settings” in the footer to view the available settings or reopen Cookiebot where enabled. The local information dialog does not store a choice on your device. Application code does not load optional services if Cookiebot is unavailable.

4. Quote requests and applications

Form entries initially remain in your browser memory. Selecting “Submit enquiry” transmits the information over HTTPS to our server, which sends it to our company through the configured email account. The website does not keep a permanent archive of message contents. Messages are retained in our email system to handle your request. A technical success message confirms acceptance by the mail server, not guaranteed inbox delivery.

Phone, email and the separate WhatsApp link remain alternative contact channels. Opening a WhatsApp link contacts the provider and passes any text included in that link to WhatsApp. Form submissions do not use WhatsApp. The copy function places the requested text on your device’s clipboard. Required and optional information is marked.

5. Handling messages and applications

We use the names, contact details, addresses, moving information and messages you send to handle your enquiry. Contract-related processing relies on Article 6(1)(b) GDPR. Other enquiries rely on Article 6(1)(f) GDPR, reflecting our interest in responding appropriately. Applications are considered under the applicable employment data rules, including section 26 BDSG.

Information is retained only as needed for the purpose or statutory obligations. Contact us about retention or deletion for your particular enquiry. Any consent can be withdrawn for future processing.

6. External links

Instagram, WhatsApp, Google and external videos are links. Their services open only when you click. The provider may then process your IP address, device details and data associated with an account you use there. Their privacy notices apply. Phone and email are alternative ways to contact us.

7. Posts, media and downloads

Published content is served through this website’s hosting. Own videos do not autoplay. Authorised editors manage posts and files in a protected workspace; unpublished drafts and unassigned uploads are accessible only to authorised editors. Content and editing identifiers are retained in the hosting storage.

8. Your rights

Subject to the legal requirements, you have rights of access, correction, deletion, restriction and data portability. You may object to processing based on Article 6(1)(f) GDPR for reasons relating to your particular situation under Article 21 GDPR. You can withdraw consent for future processing. Contact info@muellermoving-umzuege.de.

You can complain to a supervisory authority. In North Rhine-Westphalia: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf. LDI NRW contact and complaint information.

9. Updates

We update this notice when our services or data processing change.